Want guidance on how to set up your account and use EquiMe? Check out our FAQ and How-To's below! Otherwise, use the button below to get in contact with a team member for additional help.
To log in to EquiMe, just open the app and enter your phone number. You'll receive a verification code via SMS. Enter that code, and you're in!
To add a horse to your profile, subscribe to EquiMe Premium if you're a new user. Then, click the "+" sign on your profile home page, fill in your horse's information, and click "Create."
To share your horse's profile, click the share icon on the profile screen. This will generate a link you can send to your contacts. They can use this link to add updates and leave comments. You can also add team members by going to the Team tab, entering their details, and inviting them to join EquiMe. They'll then see your horse's profile on their screen for easy access.
To add team members to your horse's profile, go to the Horse Team tab and click "Add Contact." Fill in their details and share the generated link with them to join your team.
If app.equime.io is loading slowly, check your internet connection to ensure it's stable and has enough bandwidth. The speed of your device can also affect loading times. Try clearing your browser's cache and cookies to remove any old data that might be slowing things down. There could also be a temporary issue with our servers. If the problem continues, please contact our customer support team for help.